A collection of highlights from my career. These are the ones I found the most interesting, memorable, and impactful. Combined, they summarize some of the main things I bring to the table.
In 2021, while working with an incredibly talented group of people at a leading digital consultancy in Toronto , I started wondering whether there was a way to measure team health in a more effective and insightful way than using eNPS...
In 2018, I worked for an insurtech professional services company in Toronto. Due to corporate restructuring, there was a need to find as many operational efficiencies as quickly as possible, before a fast-approaching cut-off for the old systems. I single-handedly implemented a new ERP system company-wide, removing reliance on manual spreadsheets, as well as enabling new capabilities in the areas of...
In 2018, upon being promoted to a Director role, I immediately implemented a gamified employee peer-to-peer recognition and rewards program to boost engagement and retention, while surfacing valuable contributions, highlighting team dynamics, and providing a framework for engagement experiments to reward teamwork and personal initiative...
From 2013-15, I worked for a digital agency in Toronto. During my time there, I was parachuted into a multi-million dollar account that was on fire and on the verge of being cancelled...